Terms Of Service

By using the rtainformatics.com website ("Service"), services of RTA Informatics ("rtainformatics"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

RTA reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at https://rtainformatics.com/terms.html.

Violation of any of the terms below will result in the termination of your account. While Rta Informatics prohibits such conduct and Content on the Service, you understand and agree that Rta Informatics cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Payment, Taxes, Refunds, Upgrading and Downgrading Terms

• The Service bills in advance on a yearly basis and is non-refundable. There will be no refunds or credits for partial months of service or upgrade/downgrade refunds. We will not make any exceptions, however extreme the circumstance.
• Your account subscription fees will be charged in INR (Indian Rupees).
• All fees are exclusive of taxes. GST of 18% is levied on every purchase.
• We consider the payment process to be complete only on receipt of the amount to RTA’s designated bank account.
• Services will be delivered immediately upon successful payment of fees.
• n case of cheque payment, the billing will be activated once the cheque is cleared.
• In case of cheque bounce, INR 500 fine will be charged.
• RTA reserves the right to modify the fee structure by providing a 10 days prior notice, either by notice on the Website or through email to the Authorized User, which shall be considered as valid and agreed communication.
• We do not entertain refund and cancellation in any circumstances.

Cancellation and Termination

• It is your responsibility to ensure that your account has been properly cancelled. An arbitrary email requesting an account to be cancelled is not considered definitive.
• Your cancellation will be effective immediately once initiated. You will not be charged again from that point forth.
• RTA has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time.
• RTA reserves the right at any time, with or without notice, to modify or discontinue the Service, temporarily or permanently.
• Non-payment of fee for a continuous period of 3 months, RTA reserves the right to discontinue the Services to you and delete all information in your Account.

General Conditions

• Your use of the Service is at your own risk.
• Technical support is only provided to paying account holders.
• You acknowledge and understand that RTA uses third party vendors to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
• Unless with explicit permission from RTA, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service.
• We may remove Content and Accounts containing Content that we determine in our sole discretion are violating the terms of service, including but not limited to content deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, explicitly obscene, generally objectionable or violating any party's intellectual property.
• Verbal, physical, written or other abuse (including threats of abuse or retribution) of any RTA employee, member, or officer will result in immediate account termination and potential criminal charges.
• You must not transmit any worms, viruses or any other code of a destructive and furtive nature.
• RTA does not guarantee in any capacity that the service will meet your specific needs.
• RTA does not guarantee that the service will be uninterrupted, secure or error-free, that the results that may be obtained from the use of the service will be definitively accurate or reliable at all times.
• RTA cannot guarantee that any errors in the Service will be corrected at any time.
• You hereby and explicitly understand and agree that RTA is not liable for any direct, indirect, incidental, special, consequential or exemplary damages, including (but not restricted to) damages for loss of profits, data or other intangibles, by means of the use or the inability to use the service, unauthorized access to your data, or any other matter relating directly to the Service.
• The failure of RTA to aggressively enforce any right or provision of the Terms of Service shall not be construed as a waiver of such right or provision. The Terms of Service outlines the entire agreement between you and RTA and supersedes any prior agreements between you and RTA including prior iterations of the Terms of Service.
• Any questions about the Terms of Service should be sent to rtainformatics@gmail.com.

Applicable Law and Dispute Settlement

• You agree that this Agreement and any contractual obligation between RTA and User will be governed by the laws of India.
• Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by RTA. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Mumbai. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
• Subject to the above Clause, the courts at Mumbai shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services or the information to which it gives access.